Due to our contracts with our hotel partners, we are unable to make changes to reservations once they have been confirmed.
Extending your stay
If you want to extend your stay, simply make a new reservation for the extra days only and contact the hotel to see if they can keep you in the same room. Attention! Depending on room availability, there is a small possibility that the hotel may ask you to change your room for an extra night's stay.
Change check-in date
Unfortunately, it is not possible to change the check-in date of an existing hotel reservation. If you have a refundable reservation, it is best to book the room on the desired dates and cancel the current reservation. If you have a non-refundable booking, please contact the hotel directly.
Early departures
If you need to shorten your stay, upon check-in please contact with the hotel manager. If you have a refundable reservation, it is best to book the room on the desired dates and cancel the current reservation.
Change room type
If you have a refundable booking, it is best to book the right type of room and cancel the current booking. If you have a non-refundable booking, please contact the hotel directly. All requests are subject to room availability at the time of check-in.
Change guest information
For security reasons, we are not able to change the name on your hotel booking. However, some hotels will permit you to add a name to an existing booking (an accompanying guest). If you'd like to add a name to your reservation, please contact the hotel directly. Please note that the person who checks in will be required to provide an ID and a credit card for incidentals in the room.
Change the location
Each confirmed reservation is specific to each hotel. With this in mind, we are unable to transfer reservations from one location to another.
Add a special request
We recommend that you reach out directly to the hotel. They are the experts that can tell you what is available, and if there are any additional costs associated with the request.